Frequently Asked Questions
Everything you need to know about our cleaning services.
Do you provide regular home cleaning services?
Absolutely. We provide professional commercial cleaning services for offices, clinics, and workspaces across Brisbane, with flexible scheduling to suit your business needs.
Do you offer office and commercial cleaning?
Yes. We provide professional cleaning for offices, clinics, and workspaces across Brisbane with flexible scheduling.
What areas do you service?
We service Brisbane and surrounding suburbs, including Paddington, Bulimba, Hawthorne, New Farm, and nearby areas.
Are you insured?
Yes. We are fully insured, giving you complete peace of mind while we work in your home or workplace.
Are your cleaners police-checked?
Yes. All team members are background-checked and professionally trained.
What is included in a regular clean?
Our service includes kitchens, bathrooms, dusting, vacuuming, mopping, and high-touch surface cleaning.
Do you offer one-off cleaning services?
We focus on ongoing services for consistent results. One-off cleans may be available depending on availability.
Do you charge by the hour or fixed price?
We provide custom quotes based on your home, needs, and frequency.
What is a cleaning consultation?
A consultation allows us to understand your space and expectations so we can create a tailored cleaning plan to you.
What are your working hours?
• Monday to Friday: 8am – 6pm • Saturday: 9am – 5pm
What cleaning products do you use?
Yes. We bring all professional equipment and high-quality cleaning products.
Do you bring your own equipment and products?
We use safe, effective, and high-quality products for a healthy home environment.
Do you include extras like laundry, dishes, or bed making?
Our focus is professional cleaning tasks. Extras may be available upon request.
How do I pay?
We issue invoices via email, which can be paid via bank transfer or card, depending on your preference.
Do you offer referral rewards?
Yes. We love referrals. If you refer a friend who becomes a regular client, you may receive a special reward or discount.